Professionalism & Leadership at Every Level

No fines: Ensuring library polices meet current user needs

Recently, some public libraries have taken a radical approach to fines: they dropped them altogether. Since fear of fines was keeping users away from libraries, it made sense to eliminate this revered tradition. What policies no longer benefit your users or your library? This program will discuss how to review and revise policies to meet current library needs and user expectations.

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Idea No. 161