This program will explore communication strategies tailored to specific business needs, including targeting messages for specific audiences, developing communication plans for change management, and communicating professionally when the pressure is on!
This interactive program will explore scenarios in contract negotiation and inter-personal conflict resolution, applying negotiation principles developed by the Harvard Negotiation Project to real-life situations.
Strategies to build a productive, collaborate & happy Library team, including tips to stay on the right side of employment law! Including: hiring & employee selection, performance management and evaluations, dealing with conflict, and creating opportunities for individual growth and advancement.
What does it really mean to run the library as a business - or as a successful contributor to the parent organization's business? This session will explore strategies to align the library with larger organization goals, rigorously manage library outputs, and document return on the parent organization's investment in the library.
An introduction to principles of project management, including how to structure a successful project and technology resources to help keep your project on track.
An opportunity to explore several management topics in a pre-conference workshop, including:
* General leadership principles
* Best practices in staffing & personnel management
* Intro to budgeting & financial reporting
* Negotiation (for contracts and other needs!)
* Strategic planning & developing future vision
Identify opportunities for the library to contribute revenue in law firm, academic and other libraries. Including: billable research, document delivery services, and contributing to packaged information work product which can be sold by the library's parent organization.
Presented at NASIG - Presenters will introduce attendees to the foundations of an agile tech services organization, including project planning, project management, and workflow analysis.
Help your law firm, law department, court, or law school create a 3 year KM strategic plan. Take the lead in bringing the value of KM into the organizations strategic goals. This program should include an overview of all the necessary steps for designing a KM strategy and should also provide attendees with guidance on what a successful strategic plan looks like.
We purchase new products, but how do we know if they're being used? How do you determine ROI?
The library's physical space can seem so stable - until one day your library needs to move, lose space, redesign space, or make other infrastructure changes. This program will discuss best practices for designing and implementing structural moves -- and even how to plan for changes that might be years in the future.
Gain a better understanding of how matter metrics and phase and task codes are used to competitively price and staff matters. Get insights on how librarians can contribute to the process and even use such analysis to drive more value add work to their departments. Panel discussion with examples