What is the best, free application to manage your reference questions? This program will show the steps to create a free database application to record reference questions and answers in Google Drive. Everyone uses Google to some extent, but many need to know how to use the database app to share reference question information within the library team. Modeled after the membership database of Dallas Association of Law ...more »
We all have been in the room with someone who has a wealth of information but it's all in their head and not on paper. How can we make this organizational knowledge available to others? What works and what doesn't? This program will explore how to design successful after action reviews, in-house trainings, practice group sessions etc.
Help your law firm, law department, court, or law school create a 3 year KM strategic plan. Take the lead in bringing the value of KM into the organizations strategic goals. This program should include an overview of all the necessary steps for designing a KM strategy and should also provide attendees with guidance on what a successful strategic plan looks like.