Panel discussion of how use of specific analytics, such as adoption rates of new tools, response times (establishing service level agreements), new delivery of service based on metrics, and others, which can be used to highlight value to the C Suite. Audience participation envisioned.
Many of us are fortunate enough to have outstanding colleagues, but keeping them engaged and feeling supported can be a challenge depending on resources, institutional and cultural barriers/norms. What can we (academic law librarians) learn from one another, as well as our law firm and government colleagues about alternative management models and support for professional development? For example, there are more opportunities ...more »